Refund Policy

If you aren't 100% satisfied with your purchase for any reason, Mishki Co offers a 90 Day Money-Back Guarantee. This is only applicable to products bought online. The customer must cover the cost of return shipping.

All items detailed on the invoice we provide to you must be returned if a refund is requested, together with any ‘free’ gifts or ‘specials’ included with the invoiced goods, unless advertised otherwise.

If you want to return goods to us, you must firstly notify us within 15 days of receiving the good(s) by emailing customerservice@tvshop.com.au.Please note, processing and handling/shipping costs will not be refunded.

EXCEPTIONS: Clearance items (discounted further than 50% off) are not entitled to a refund or return unless it is received faulty. Bundle offers still qualify for a refund or return.

If the product arrives damaged or faulty, you are entitled to a replacement or refund if you receive your product damaged or faulty. You are also entitled to have the goods replaced - you must notify us within 30 days of receiving the good(s) by emailing customercare@mishkico.com